Insurance and Safety
Insurance and Safety Commitments at Greenwich Movers
At Greenwich Movers, every move is planned and delivered with safety and protection at the core of our service. As an insured removal company, we combine comprehensive insurance cover with rigorous safety procedures to protect you, your property, and our team from the first survey to the final item being unloaded.
Whether you are moving home, relocating your business, or requiring specialist transport, you can rely on our structured approach to insurance and health and safety to minimise risk and give you confidence throughout the entire process.
Fully Insured Removal Company
Choosing an insured removal company is essential when entrusting your belongings to a moving team. Greenwich Movers operates with clearly defined insurance arrangements designed to safeguard our clients and support a professional, accountable service.
We maintain robust cover appropriate to the nature of our work, including protection related to the handling and transport of household goods, office equipment, and specialist items. Our team will explain what is included in our cover, what your responsibilities are, and how you can further protect high-value or unusual items if required.
Before your move takes place, we outline our insurance provisions in writing so that you understand the level of protection in place. This transparent approach allows you to make informed decisions and ensures there are no surprises should you ever need to refer to our insurance arrangements.
Public Liability Insurance
Public liability insurance is a key element of our commitment to safe and responsible removals. This type of cover is designed to protect members of the public and their property in the unlikely event that something goes wrong during our work.
Our public liability insurance supports peace of mind in a wide range of situations, such as when we are carrying items through shared spaces, operating in apartment blocks, accessing offices, or working around neighbours and passers-by. It underpins our professional standards and demonstrates that we take our legal and moral responsibilities seriously.
While our strict safety procedures aim to prevent incidents from occurring at all, public liability insurance provides an additional layer of assurance that you are working with a removal company that is properly prepared and covered.
Staff Training and Competency
Our insurance cover is only one part of our wider safety culture. At Greenwich Movers, we invest heavily in staff training so that every member of our team understands how to perform their role safely, efficiently, and respectfully in your home or business premises.
New team members receive thorough induction training that covers manual handling, safe lifting techniques, vehicle loading and securing methods, use of moving equipment, and on-site conduct. This is followed by supervised on-the-job experience with senior staff until they demonstrate the required competence to work independently.
Ongoing training ensures our team stays up to date with best practice and health and safety guidance. This includes regular refreshers on risk awareness, working in confined or shared spaces, handling fragile and high-value items, and responding to any on-site issues in a calm and controlled manner.
By maintaining high standards of training and competency, we significantly reduce the likelihood of accidents or damage, which in turn supports the effectiveness of our insurance cover and provides a smoother experience for our customers.
Personal Protective Equipment and Safe Working Practices
Personal protective equipment, or PPE, plays a crucial role in day-to-day safety for our removal teams. Greenwich Movers provides all staff with appropriate PPE tailored to the tasks they perform, as well as clear instructions on when and how it should be used.
Typical PPE used by our crews includes safety footwear to protect against dropped items, gloves for secure handling and grip, and high-visibility garments when working near traffic or in shared loading areas. Additional protective equipment is used where the environment or the nature of the job requires it.
PPE use is supported by strict safe working practices. Our teams are instructed never to take shortcuts that could increase risk, such as lifting loads beyond safe limits, obstructing access routes, or operating in unsafe weather or lighting conditions without suitable precautions. Supervisors monitor on-site behaviour to ensure our procedures are consistently followed.
This disciplined approach safeguards both our staff and your property, reduces the risk of injury, and contributes to a safer, more controlled move overall.
Comprehensive Risk Assessment Process
A thorough risk assessment is central to our planning for each job. Before your move, Greenwich Movers examines the specific requirements and potential hazards associated with your property, your items, and the locations we will be working in.
Depending on the size and complexity of the move, this may involve a pre-move survey, either in person or via detailed information provided by you. During this stage, we identify factors such as access routes, staircases, lifts, parking arrangements, restricted spaces, and any particularly heavy or delicate items that require special handling.
Our risk assessment process considers how to protect your belongings and also how to protect people. We look at trip hazards, the need for protective coverings, the safest way to move items through doors and corridors, and the positioning of vehicles to minimise disruption and danger to others.
Once the risks have been identified, we put clear control measures in place. This might include allocating extra staff for certain lifts, using additional equipment such as dollies or lifting straps, scheduling the move at quieter times to reduce public exposure, or briefing you on any preparations that will help keep the environment safe.
Our crews are briefed on the assessment before the move begins and encouraged to highlight any new risks they notice on arrival. If conditions change, we adapt our plan to maintain control and safety throughout the job.
Protection, Professionalism, and Peace of Mind
Insurance and safety are not optional extras at Greenwich Movers; they are built into every part of our service. By combining the security of an insured removal company with structured staff training, appropriate PPE, and a detailed risk assessment process, we aim to provide a move that is not only efficient but also secure and well managed.
When you choose Greenwich Movers, you are choosing a removal company that takes responsibility seriously, values the wellbeing of everyone involved, and is committed to protecting your property at every stage of your move.
