Accessibility Statement
Greenwich Movers Accessibility Statement
Greenwich Movers is committed to providing an accessible and inclusive experience for all customers, including disabled and neurodivergent people in the Greenwich area. We aim for everyone to be able to access information about our moving services, request quotes, and contact our team without barriers. This accessibility statement explains our approach, the standards we follow, and how you can contact us about any accessibility issues.
Our Commitment to Accessibility Standards
We are working to ensure that the Greenwich Movers website aligns with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines are recognised internationally as a benchmark for creating content that is more accessible for people with visual, auditory, cognitive, and motor impairments. Our goal is that customers in the accessible Greenwich Movers area can use our site confidently on a range of devices, assistive technologies, and connection speeds.
Screen-Reader and Assistive Technology Support
The Greenwich Movers website is designed with semantic structure and clear headings to support users of screen readers and other assistive technologies. We aim to use descriptive page titles, headings, and form labels so that information is announced in a logical order. We work to ensure that images include meaningful text alternatives where they provide important information, and that decorative images do not create unnecessary noise for screen-reader users.
We also aim to provide clear and consistent content, with straightforward language about our moving and relocation services in the Greenwich area. Where complex information is necessary, we seek to break it into smaller sections that are easier to understand with assistive technology.
Keyboard Navigation and Focus Management
The Greenwich Movers site is being developed to support full use with a keyboard alone, without reliance on a mouse or trackpad. Interactive elements such as menus, buttons, forms, and quote request tools should be reachable and operable using standard keyboard commands, including the Tab, Shift plus Tab, Enter, and Space keys.
We strive to maintain a clear and visible focus indicator so users can easily see which element is currently selected. Where possible, we avoid keyboard traps and complex interactions that make it difficult for users to move through the page smoothly.
Visual Design and Readability
To support customers in the accessible Greenwich Movers area who have low vision or reading difficulties, we aim to maintain sufficient colour contrast between text and background. We also work to ensure that text can be resized using standard browser tools without loss of content or functionality. Our layouts are designed to reflow on different screen sizes, from mobile devices to larger desktops, to support flexible viewing preferences.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and digital content to identify areas for improvement. As we introduce new features or update information about our Greenwich moving services, we consider accessibility at each stage of design, development, and testing.
Contact for Accessibility Requests and Feedback
We welcome feedback from customers, carers, and accessibility professionals about how we can improve the accessibility of Greenwich Movers. If you experience any barriers when using our website, need information in an alternative format, or would like to discuss specific accessibility requirements for a move in the Greenwich area, please contact us using the contact form on our website or by using the other contact methods provided there.
When you contact us about accessibility, please describe the issue you encountered, the page or service you were using, and, if possible, the type of device, browser, or assistive technology you were using. This information helps us investigate and improve our services more effectively.
We are committed to responding to accessibility-related requests within a reasonable timeframe and will work with you to provide appropriate support or alternative arrangements wherever possible.
